No Prepayment
Order with no advance payment. Our team calls to confirm, then payment happens upon delivery.
Delivery & Returns
Fast, straightforward delivery with a 14-day returns guarantee.
Delivery Timeframes
| Region | Timeframe | Notes |
|---|---|---|
| Major cities (Sydney, Melbourne, Brisbane, Perth, Adelaide) | 2-4 business days | Standard metro delivery |
| Regional areas (Canberra, Gold Coast, Newcastle, Hobart) | 3-7 business days | Standard regional delivery |
| Remote areas | 5-10 business days | May require special handling |
Processing: Orders are processed and dispatched within 1-2 business days of confirmation. You will receive tracking information via phone or email.
Ordering & Payment
Phone Confirmation
Within 24 hours of order submission, we call to confirm your details and answer any questions.
Payment Options
Pay the courier by cash or card (Visa/Mastercard) upon delivery-you're in control.
Secure Packaging
Your order is carefully packaged for safe transit. Tracking available for all shipments.
14-Day Returns & Refund Policy
You have 14 calendar days from receipt to return your purchase for a full refund-no questions asked.
Condition for Return
Product must be unused, unopened, and in original packaging. Opened or used product cannot be accepted.
How to Return
Contact our support team to arrange return. We'll provide return shipping instructions. Return shipping cost is the responsibility of the customer.
Refund Timeline
Once we receive your return, we process refunds within 14 business days. Refunds are issued to your original payment method.
Frequently Asked Delivery Questions
If you contact us before your order is dispatched (within 24 hours), we can usually make changes or cancel your order. Once shipped, you'll need to use the 14-day returns process.
The courier will attempt to contact you for a convenient delivery time. If you're unavailable, your order may be held for redelivery or picked up from a nearby depot. We'll contact you to arrange alternatives.
We deliver to most Australian addresses. Remote areas may have longer timeframes or require special arrangements. Our support team will confirm delivery feasibility when they call to confirm your order.
Standard delivery is our current option. For urgent delivery needs, please contact us to discuss possibilities.
Ready to Order?
Fast dispatch, secure delivery, 14-day returns. Order your Rivura Metabolic today.
Order Now - $80.99